Last updated: December 2024
prokarnphk B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our vehicle sales services or visit our website prokarnphk.life. As the Data Controller, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.
The data we collect includes personal information such as your name, email address, phone number, postal address, and any other information you provide when contacting us about our vehicle sales services. We may also collect information about your vehicle preferences, purchase history, and communication records. Additionally, we collect technical information such as IP addresses, browser type, device information, and website usage data through cookies and similar technologies when you visit our website.
We explain how we use your information to provide our vehicle sales services, respond to your inquiries, process transactions, and communicate with you about our services. We use your personal data to maintain customer records, comply with legal obligations, improve our services, and send relevant information about vehicles and services that may interest you. The use of your data is based on various legal grounds including contract performance, legitimate interests, legal compliance, and your consent where applicable.
Under GDPR, we process your personal data based on the following legal grounds: (a) Contract performance when providing vehicle sales services; (b) Legitimate interests for business operations, customer service, and service improvement; (c) Legal compliance for tax, accounting, and regulatory requirements; and (d) Consent for marketing communications and cookies where required.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as payment processors, legal advisors, and IT service providers. These parties are contractually bound to protect your data and use it only for the specified purposes. We may also disclose your information when required by law or to protect our rights and safety.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Customer information is typically retained for the duration of our business relationship and for up to 7 years thereafter for legal and tax compliance purposes. Marketing data is retained until you opt out or withdraw consent. Website usage data and cookies are retained according to our Cookie Policy.
Under GDPR, you have the following rights regarding your personal data: (a) Right of access to your personal data; (b) Right to rectification of inaccurate data; (c) Right to erasure (right to be forgotten) in certain circumstances; (d) Right to restrict processing; (e) Right to data portability; (f) Right to object to processing based on legitimate interests; and (g) Right to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the information provided below.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at privacy@prokarnphk.life or call us at +31 20 947 7576. You can also write to us at prokarnphk B.V., Stationsweg 88, 1386 KH Almere, Netherlands. If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
The Data Controller for your personal data is prokarnphk B.V., a company registered in the Netherlands with registration number 60483927 and VAT number NL871592406B01. Our registered address is Stationsweg 88, 1386 KH Almere, Netherlands.